Comments on: Zappos Customer Service Is Indeed Impressive https://runblogger.com/2014/01/zappos-customer-service-is-indeed-impressive.html Running Shoes, Gear Reviews, and Posts on the Science of the Sport Thu, 06 Feb 2014 16:18:49 +0000 hourly 1 https://wordpress.org/?v=5.7.11 By: Peter Larson https://runblogger.com/2014/01/zappos-customer-service-is-indeed-impressive.html#comment-1129506833 Thu, 06 Feb 2014 16:18:49 +0000 http://runblogger.com/?p=2958#comment-1129506833 In reply to Bryan.

Not super wide. Seems to be the Inov-8 performance last rather than the anatomical last.

]]> By: Peter Larson https://runblogger.com/2014/01/zappos-customer-service-is-indeed-impressive.html#comment-1129506829 Thu, 06 Feb 2014 16:16:45 +0000 http://runblogger.com/?p=2958#comment-1129506829 In reply to chris.

Trying to figure out what to do with them. Will probably use them in the clinic.

]]> By: Bill https://runblogger.com/2014/01/zappos-customer-service-is-indeed-impressive.html#comment-1129505219 Tue, 04 Feb 2014 00:32:47 +0000 http://runblogger.com/?p=2958#comment-1129505219 Love Zappos’ once ordered at about 7:45 pm eastern and had my shoes before noon the next day, free shipping as well, cannot be beat. Amazon dreams of it zappos does it.

]]> By: newbodi.es bryan https://runblogger.com/2014/01/zappos-customer-service-is-indeed-impressive.html#comment-1129503004 Sat, 01 Feb 2014 10:18:17 +0000 http://runblogger.com/?p=2958#comment-1129503004 I love when companies act this way. We should support companies that support us and stand behind their products and services.

I’m also really curious to hear what you think of the insoles.

]]> By: chris https://runblogger.com/2014/01/zappos-customer-service-is-indeed-impressive.html#comment-1129502736 Sat, 01 Feb 2014 01:15:29 +0000 http://runblogger.com/?p=2958#comment-1129502736 So where do I sign up for the insole giveaway? ;-)

]]> By: Don https://runblogger.com/2014/01/zappos-customer-service-is-indeed-impressive.html#comment-1129502590 Fri, 31 Jan 2014 16:23:37 +0000 http://runblogger.com/?p=2958#comment-1129502590 I have a similar story. I ordered a pair of CEP calf compression sleeves from Zappos a couple of years ago. I got a box the next day with two pairs. Since they’re not cheap and because I was pretty sure I’d find a use for the second pair, I felt compelled to email customer service. I offered to pay for them, but they just told me to keep and enjoy the spare pair, no charge. Pretty great!

]]> By: Mike https://runblogger.com/2014/01/zappos-customer-service-is-indeed-impressive.html#comment-1129502532 Fri, 31 Jan 2014 12:30:55 +0000 http://runblogger.com/?p=2958#comment-1129502532 So I guess this means that we’ll be getting your opinion on those as replacement insoles soon? Excellent! I have been looking for some good replacement insoles.

And the few times that I have ordered from Zappo’s, they have been very quick.

]]> By: Carlos https://runblogger.com/2014/01/zappos-customer-service-is-indeed-impressive.html#comment-1129502447 Fri, 31 Jan 2014 06:10:43 +0000 http://runblogger.com/?p=2958#comment-1129502447 Sweet! So good to know. I was just kicking myself for not harvesting the insoles from my F-Lite 230s.

]]> By: DaveC https://runblogger.com/2014/01/zappos-customer-service-is-indeed-impressive.html#comment-1129502422 Fri, 31 Jan 2014 04:03:57 +0000 http://runblogger.com/?p=2958#comment-1129502422 Great story, and another example of outstanding customer service online. I recently had a great experience with Running Warehouse, and also a very good one with Amazon. Great to know we can order with confidence from these companies!

]]> By: Bryan https://runblogger.com/2014/01/zappos-customer-service-is-indeed-impressive.html#comment-1129502384 Fri, 31 Jan 2014 02:30:49 +0000 http://runblogger.com/?p=2958#comment-1129502384 Just out of curiosity…how wide do those fit?

]]> By: Sam W. https://runblogger.com/2014/01/zappos-customer-service-is-indeed-impressive.html#comment-1129502378 Fri, 31 Jan 2014 02:01:58 +0000 http://runblogger.com/?p=2958#comment-1129502378 So.. When’s the giveaway? ;)

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